Privacy Policy

Effective Date: January 1, 2023

Last Modified: May 31, 2024

Cork  and its affiliates, (collectively, “Cork,” “we,” or “our”) recognizes and respects the privacy of visitors to its website located at www.corkinc.com (the “Cork Website”). We have developed certain privacy practices in order to maintain these standards and to protect comply with applicable laws, rules, and regulations. This Privacy Policy describes our privacy practices, including the types of information we may collect from you when you visit the Cork Website, use the Cork mobile (“Mobile”) and use or visit any other online services or programs where the Cork Terms & Conditions or this Privacy Policy is posted or linked (collectively, the “Online Services”). This Privacy Policy also describes how we use the information we collect, with whom we share it, and the choices we offer you regarding our collection and use of such information.

Please read this Privacy Policy carefully. By using the Online Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Online Services.

TYPES OF INFORMATION WE COLLECT

Cork does not require visitors to submit personal information (meaning information about a visitor that can uniquely identify the visitor) to Cork while visiting the Cork Website; however, we do require visitors to submit personal information to register for specific online promotions or to participate in certain rewards programs, online programs, surveys, or other transactions or activities. On any particular registration page for the Online Services, we may request personal information such as the visitor’s date of birth, gender, email address, telephone number, and/or other contact and demographic information related to the particular promotion, program, survey, or transaction.

When you visit the Cork Website, we may also collect certain non-personal information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party website analytics tools (such as Google Analytics) that collect information about user traffic on the Cork Website. The information we may collect by automated means may include, but is not limited to, the following:

• information about the devices you use to access the Internet (such as the IP address and the type of the device, operating system, and web browser);
• dates, times, and duration of visits to the Cork Website (including whether you are a repeat or first time visitor); and
• information on actions taken on the Cork Website (such as page views and site navigation patterns).

Your web browser may let you choose your preference as to whether you want to allow websites to collect personal information over time about your online activities across different websites or online services. At this time the Cork Website does not respond to the preferences you may have set in your web browser regarding the collection of your information, and the Cork Website may continue to collect information in the manner described in this Privacy Policy. We may enable third parties to collect information in connection with the Cork Website. This Privacy Policy does not apply to, and we are not responsible for, any collection of information by third parties on the Cork Website.

In addition, various browsers offer a “do not track” or “DNT” option which sends a signal to websites’ visited by a user about the user’s browser DNT preference setting. Cork does not currently respond to browsers’ DNT signals with respect to the Cork Website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Cork takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

MOBILE

Mobile applications and mobile versions of the Cork Website may collect precise information about the location of your mobile device using location awareness technologies such as GPS, Wi-Fi, Bluetooth or cell tower proximity. Cork may use this information for location-based services that you request or personalizing your interactions with Cork. For most mobile devices, you are able to withdraw your permission for us to acquire this information on your location through the device settings. If you have questions about how to disable your mobile device’s location services, we recommend you contact your mobile device service provider or the device manufacturer. If you would like us to delete all information we have collected, please contact us at the email or postal address listed below. Please note that the applications may not function properly following deletion, and that we may be required by law to retain certain information. Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

In addition to the information described above, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our mobile applications.

Text Messaging (10DLC Compliance)

For text messaging, including SMS communications, we adhere to the guidelines set forth by the 10DLC (10 Digit Long Code) compliance framework. When you opt-in to receive text messages from us, we collect and store your phone number and any preferences you indicate regarding the types of messages you wish to receive.

Text messages are used to provide important updates, notifications, or other communications related to our services or offerings. We do not share your phone number or personal information with third parties for marketing purposes without your explicit consent.

Zoom Meetings

Our organization utilizes Zoom for hosting virtual meetings and webinars. When you participate in a Zoom meeting hosted by us, we collect personal information such as your name, email address, and any other information you choose to provide during the meeting. This information is collected solely for the purpose of facilitating the meeting and ensuring its security and functionality.

We are committed to protecting your privacy and ensuring the confidentiality of your personal information. Any personal data collected during Zoom meetings is used in accordance with this Privacy Policy and relevant data protection laws.

HOW WE USE THE INFORMATION WE COLLECT

We may use your information to:

• register you for an account on the Online Services, including a rewards or other loyalty program account, and manage and maintain your account;
• administer surveys, contests, sweepstakes, or other promotions through our Online Services or through social media;
• provide you with products and services you request;
• send you emails or other information or materials you request;
• respond to your questions and comments and provide customer support;
• communicate with you about our and our affiliates’ products, services, offers, and promotions;
• operate, evaluate, and improve our business and the products and services we offer; and
• comply with applicable legal requirements and industry standards.

Cork might also use your personal information, alone or in combination with the information submitted by other users, to improve the Online Service’s navigation or infrastructure and in internal marketing analyses or reviews. In addition, we may use the information collected through cookies to identify and authenticate visitors so that we can provide more customized information and services to visitors, and to improve and update our sites, products, and services. We also may use the information we obtain about you in other ways for which we provide notice at the time of collection.

INFORMATION WE SHARE

We may disclose aggregated information about visitors without restriction. Cork does not sell, rent, individually post, or otherwise disclose any personal information about visitors to unrelated third parties for marketing purposes. However, the personal information that you provide will be available to Cork, our affiliates, agents, representatives, franchisees, and trusted service providers and contractors, as appropriate, to be used for the purposes indicated at the time you voluntarily provide such personal information and to support our business.

In addition, we may disclose your personal information to (1) comply with any court order, law, or legal process, including to respond to any government or regulatory request, and/or (2) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cork, Online Services visitors, or others.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

If you place an order on the Online Services, our third party service provider Stripe may collect or receive certain information about you, including, but not limited to, your credit or debit card number, expiration date, and other payment details in order to process your payment. Please be advised that we do not store your payment information. We recommend that you read Stripe’s Privacy Policy (available at https://stripe.com/privacy), so that you understand the manner in which your payment and other information will be handled by Stripe.

YOUR CHOICES

We offer you the following choices about what information we collect from you and how we communicate with you:

Cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the Cork Website’s features.

Promotional Emails. If we have sent you a marketing email, you may choose not to receive additional marketing emails from us by following the unsubscribe instructions contained in each email. Upon receipt and processing of an opt-out request, Cork will, within a commercially reasonable amount of time, remove your information from any email lists used to provide you with special offers from Cork or its affiliates in the future.

Web Analytics. You may opt-out of the aggregation and analysis of data collected about you on the Cork Website by our web analytics vendor by visiting https://tools.google.protection/dlpage/gaoptout and downloading and installing the Google Analytics Opt-out Browser Add-on.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of the Online Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to feedback@cork.protection.

ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by logging into your account on the Online Services and visiting your account profile page.

CHILDREN UNDER THE AGE OF 13

The Online Services is not directed to, and Cork does not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at feedback@Cork.protection.

CHANGES TO OUR PRIVACY POLICY

Cork reserves the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will indicate on the Online Services that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. You are responsible for periodically reviewing the Online Services and this Privacy Policy to check for any updates or changes.

CONTACT US

If you have any questions or comments about the Online Services or this Privacy Policy, you may email us at feedback@Cork.protection.

Cork Protection Corporate Mailing Address

1111B S Governors Ave STE 3308
Dover, DE 19904